Welcome to the international return portal of bsw-archery.eu. You can manage your returns from abroad via this webpage in an easy and uncomplicated way.

Send it back right - that's how it works:

  1. Download and fill out the BSW return form as a PDF-Download.
  2. Generate a return label (see table) for each of your packages and print it out.
  3. Pack the break-proof package and enclose the completed BSW return form.
  4. Attach the return label to the package.
  5. Take the parcel to the nearest post office.

  Important:

  1. If you have any questions about your return, do not hesitate to contact us immediately at service@bsw-archery.eu or +49 3971 241960.
  2. If the goods are free of defects, the stipulates that the customer shall bear the return costs. 
  3. You can use our international Return label for your return from abroad, we calculate for it the indicated prices.
  4. For bulky goods, please contact us and we will give our logistics partner a pick-up order.
  5. Smaller articles with a value of less than 20 Euro such as gloves or strings please send us in a stamped and padded envelope by normal mail.
  6. In the case of reclamation, the return is of course completely at our expense. Please contact us in advance!
  7. Unpaid shipments cause enormous costs, we, therefore, ask you not to use this shipping method, as these packages are not accepted and returned back to you at your expense.
  8. You will need a single return label for each package you return. Please complete the request as often as you need to send parcels.

You will find the links to the return labels for national returns here:

You have a choice between DHL and GLS.

DHL
Here you will find the DHL Return Label request form for returns within Germany: DHL Retoure [externer Link - Deutsche Post AG]

GLS
Here you will find the GLS Return Label Request Form for returns within Germany: GLS Retoure [externer Link - GLS]

Here you will find the links to the return labels for international returns: 

 

Minimum dimension in cm 

 Maximum dimension

Price
EURO

 Länderflagge Belgien 

  Belgium BE 15 x 11 x 1 120 x 60 x 60  30 15,90 

Länderflagge Bulgarien

  Bulgaria BG 15 x 11 x 1 120 x 60 x 60 31,5 21,90 

Länderflagge Dänemark

  Denmark DK 15 x 11 x 1 100 x 50 x 50  20 16,90 

Länderflagge Estland

  Estonia EE 15 x 11 x 1 105 x 60 x 60  31,5 21,90 

Länderflagge Finnland

  Finland FI 15 x 11 x 1 120 x 60 x 60  31,5 17,90 

Länderflagge Frankreich

  France FR 15 x 11 x 1 120 x 60 x 60  30 17,90 

Länderflagge Großbritannien

  Great Britain GB  15 x 11 x 1 120 x 60 x 60  30 17,90 
Länderflagge Irland   Ireland IE

15 x 11 x 1

120 x 60 x 60  20 25,90 

Länderflagge Italien

  Italy IT 15 x 11 x 1 120 x 60 x 60  31,5 20,90 

Länderflagge Lettland

  Latvia LV 15 x 11 x 1 100 x 50 x 50  30 25,90 

Länderflagge Litauen

  Lithuania LT 15 x 11 x 1 120 x 60 x 60  30 30,90 

Länderflagge Luxemburg

  Luxemburg LU 15 x 11 x 1 120 x 60 x 60  31,5 14,90 

Länderflagge Niederlande

  Netherlands NL 15 x 11 x 1 120 x 50 x 50  30 15,90 

Länderflagge Österreich

  Austria AT 15 x 11 x 1 100 x 60 x 60  31,5 14,90 

Länderflagge Polen

  Polska PL 15 x 11 x 1 120 x 60 x 60  31,5 15,90 

Länderflagge Rumänien

  Romania RO 15 x 11 x 1 105 x 60 x 60  20 25,90 

Länderflagge Schweiz

  Switzerland CH* 15 x 11 x 1 120 x 60 x 60  30 28,90 

Länderflagge Slowakei

  Slovakia SK 20 x 15 120 x 60 x 60  30 14,90 

Länderflagge Slowenien

  Slovenia SL 15 x 11 x 1  120 x 60 x 60  30 14,90 

Länderflagge Spanien

  Spain ES 15 x 11 x 1 120 x 60 x 60  30 16,90 

Länderflagge Tschechische Republik

  Czech 21,5 x 15,5 120 x 60 x 60  30 14,90 

Länderflagge Ungarn

  Hungary HU 15 x 11 x 1 100 x 50 x 50  20 14,90 

Länderflagge Zypern

  Cyprus CY 9 x 14 120 x 60 x 60  31,5 17,90 


    *Customers from Switzerland please contact our customs department directly for customs clearance return department.